FAQs
Here are some of the most common questions we receive. Take a look and let us if you have any further questions.
HOW LONG WILL IT LAST?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
LOOKS KIND OF HEAVY?
It is and it was designed that way. Unlike everyone else in the outdoor space, we strive for dependability over counting ounces. This is not a lightweight sleep system to pack with. It's designed to be the most convenient, rugged, reliable sleep system that you can pass down to your kids.
WHAT IF I'M CLAUSTROPHOBIC?
99% of the time once you get in our bedrolls you'll realize how much extra room there really is - especially on our new 3.0 model. In rare cases though, if you get it, set it up and don't love it, you can send it back to us for a full refund.
I'm over 6ft, will I fit in you bedrolls?
Yes, you will fit. Our bedrolls are 84" (7ft) and our tallest costumer to date is 7ft tall. When asked if he fits inside his Dominator bedroll he said: "I get lost in it". There's more room than you think.
WILL I GET WET FROM CONDENSATION BUILD-UP?
For most people condensation will never be an issue, however, if you plan on using your bedroll in the early spring, late fall, or winter, science says you will see some form of condensation. To learn more about the science of condensation and ways to prevent or mitigate condensation in your bedroll check out this article.
DOES THE CANVAS EVER NEED TO BE RETREATED?
No. The canvas has a water and mildew resistant coating on the outside and a breathable Polyurethane coating on the inside that will last the life of the bedroll and does not need to be re-treated.
IS YOUR BEDROLLS WATERPROOF?
Because of our heavy duty YKK zipper, bedrolls are water-resistant. The canvas we use to make our bedrolls is waterproof. With both a water and mildew resistant coating on the outside, a breathable polyurethane coating on the inside, as well as taped seams, water will not come through the canvas. However, the heavy duty YKK zipper we use is not a water-proof zipper, and the zipper seam is not tapped, so in some circumstances water may find its way through the zipper or zipper seam, which is why we state that the bedrolls are water-resistant not waterproof. It is important to note that zipper is completely covered with a canvas flap which makes it very difficult for water to find its way in through the zipper.
CAN IT BE PUT AWAY WET?
You should always make every effort to ensure the canvas of your bedroll is dry before putting it away, especially for long-term storage. However, we understand there are times this is not possible, so we have taken the precaution to coat our canvas in a mildew resistant coating to help prevent mildew rot. So, if you find yourself in a pickle, your bedroll should be fine, just don’t make it a habit.
HOW DO I CLEAN MY BEDROLL?
Canvas Cutter's bedroll is made to get dirty. When dusty or muddy, let the mud dry and simply brush it off with your hand or a broom. You can also spray it off with a garden hose, but DO NOT use soaps or detergents.
Got a burning question or a concern? Our customer support is available Monday to Friday: 8am-8:30pm.
